Event-Driven Automation
Detect and respond to operational events in real time, apply rules-based decisioning to trigger actions, and enable consistent and automated responses.
SmartConnect Robust Automation Engine
A Powerful Event-Driven Automation & Workflow Orchestration Product for Modern Operations
SmartConnect Robust Automation Engine is a dedicated product designed to automate operational workflows, orchestrate complex processes, and enable rapid response to events across IT and OT environments. It enhances your ecosystem by turning operational signals into intelligent, automated actions.
What is SmartConnect Robust Automation Engine?
SmartConnect Robust Automation Engine is an automation layer that continuously listens to events from monitoring systems, applications, infrastructure, and IoT platforms. It evaluates conditions, applies rules, and executes automated actions or workflows to streamline operations and reduce manual intervention.
Core Capabilities
Workflow Orchestration
Automate multi-step operational processes, standardize workflows across teams and systems, and coordinate actions seamlessly across multiple platforms.
Automated Incident Response & Remediation
Trigger automated responses to incidents, execute remediation actions without manual intervention, and reduce downtime along with overall operational impact.
Integration Packs & Extensibility
Use modular integration packs for different systems and services, bundling connectors, workflows, and actions for easy deployment, and extending functionality across diverse environments.
Triggers, APIs & Webhooks
Support triggers, sensors, APIs, and webhooks to enable flexible event ingestion and system interaction, allowing seamless integration with external platforms.
Access Control & Audit Visibility
Enforce role-based access control (RBAC), maintain full audit trails with complete execution visibility, and ensure secure, compliant operations.
ChatOps & Collaboration
Enable ChatOps-style interaction for operational control, allowing teams to trigger and monitor workflows through chat tools while supporting both automated and human-in-the-loop processes.
Seamless Integrations
SmartConnect Robust Automation Engine seamlessly integrates with your existing ecosystem—including monitoring and observability platforms, ITSM and service management systems, cloud, infrastructure, and DevOps tools, as well as IoT and operational technology systems—so there’s no need to replace your current tools; it enhances and extends their capabilities.
Product Benefits
Reduce manual effort and operational overhead, improve process consistency and reliability, accelerate incident response and resolution, and enable scalable, intelligent automation.
Flexible & Scalable
SmartConnect Robust Automation Engine is designed for enterprise-scale environments, supporting cloud, on-premise, edge, and hybrid deployments, handling complex and distributed operational workflows, and adapting seamlessly to evolving automation requirements.
Who is it for?
- IT Operations Teams
- DevOps and SRE Teams
- Automation Engineers
- Enterprise Operations and Infrastructure Teams
Why SmartConnect Robust Automation Engine?
Unlike basic automation tools, SmartConnect Robust Automation Engine focuses on event-driven intelligence and end-to-end workflow orchestration. It enables organizations to move from manual processes to fully automated, resilient, and scalable operations.